Jaffe Insurance Agency
California Department of Insurance License No. 0555929

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Jaffe Insurance Agency ("Jaffe," "we," "us," or "our") is a family-owned independent insurance agency. We take your privacy seriously and are committed to handling personal information responsibly. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit jaffeinsurance.com (the "Site") or contact us through the Site. If you are an insurance customer or applicant, this policy supplements any separate privacy notices we provide in connection with insurance transactions. It does not replace any privacy notice or other disclosure required by applicable insurance or privacy laws.

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1. Information We Collect

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Information you provide to us.

When you submit a quote request or contact form, use our chat feature, email us, or call us, you may provide information such as your name, mailing address, phone number, and email address. If you request an insurance quote or service, we may also collect information about you, your household, your property, vehicles, or business. Depending on the type of insurance requested, this may include dates of birth, driver's license information, claims history, property details, business operations, and other information relevant to evaluating, placing, or servicing insurance coverage. Please avoid submitting highly sensitive information through general website forms, chat, or unencrypted email unless we have instructed you to use an appropriate secure method.
 

Information collected automatically
 

When you visit the Site, we and certain service providers may automatically collect information such as your IP address, browser type, device information, pages visited, time spent on the Site, referring websites, and interactions with website content. This information may be collected through cookies, pixels, analytics tools, and similar technologies, as described below.
 

2. How We Use Your Information
 

We may use personal information for the following purposes:

• Responding to questions, inquiries, and service requests.

• Preparing insurance quotes and submitting information to insurance carriers and other insurance partners.

• Placing, servicing, and renewing insurance policies and assisting with claims.

• Communicating with you about quotes, applications, coverage, policies, and account-related matters.

• Operating, maintaining, securing, and improving the Site and our services.

• Understanding website traffic and visitor interactions.

• Measuring advertising performance and, where applicable, supporting targeted advertising.

• Detecting fraud, preventing misuse, and protecting our business and customers.

• Complying with legal, regulatory, and recordkeeping requirements.
   

We may use information submitted through the Site to send newsletters or marketing emails. 
 

3. How We Share Your Information
 

We may disclose personal information when reasonably necessary for the purposes described in this policy, including to:

• Insurance carriers, wholesale brokers, premium finance companies, and other partners relevant to your insurance needs: To obtain quotes, evaluate applications, place coverage, service policies, finance insurance, inspect properties, audits, and assist with claims.

• Service providers: To support our business operations, including website hosting, chat functionality, agency management systems, email, information technology, and related services.

• Analytics and advertising providers: Such as Google and Meta, where applicable, to understand website usage and measure or support advertising.

• Government agencies, regulators, and legal authorities: When required or permitted by applicable law, regulation, legal process, or to protect our legal rights.
   

Service providers may process information on our behalf, subject to applicable contractual, legal, and confidentiality requirements. We do not sell personal information for monetary consideration. However, certain disclosures to advertising partners may constitute "sharing" under California privacy law, even when no money changes hands. See the section below regarding cookies, advertising, and your privacy choices. We may also disclose information in connection with a business transaction, such as a merger or acquisition, subject to applicable law.
 

4. Cookies, Analytics, and Advertising Technologies
 

The Site may use cookies, pixels, and similar technologies to operate the website, understand visitor activity, and measure advertising performance. Depending on the tools enabled on the Site, these may include:

• Wix: Our website hosting platform, which may use cookies and similar technologies to operate the Site and provide website statistics.

• Google Analytics: A service that helps us understand how visitors find and use the Site.

• Meta Pixel and Facebook social features: Technologies that may help measure advertising effectiveness and, depending on their configuration, enable targeted advertising or allow Meta to receive information about activity on the Site.

• Chat functionality: A tool that allows visitors to communicate with us through the Site and may process information submitted through the chat.
   

The information collected and the purposes for which it is used depend on the technologies enabled and their configuration. Third-party providers may process information under their own privacy policies.
 

Your privacy choices
 

Depending on applicable law and the technologies in use, you may be able to limit certain tracking by:

• Adjusting your browser settings to block or delete cookies.

• Enabling Global Privacy Control (GPC) in a supported browser or extension. Where required by applicable law, we will process a valid opt-out preference signal in accordance with applicable requirements.

• Using available advertising preference controls provided by Google, Meta, or other relevant providers.

• Contacting us with questions about your privacy choices or applicable opt-out rights.
   

Blocking certain cookies may affect website functionality. Browser "Do Not Track" signals are different from Global Privacy Control. The Site does not currently respond to Do Not Track signals.
 

5. Your California Privacy Rights
 

Depending on your circumstances, the nature of the information involved, and the laws that apply to Jaffe, you may have certain privacy rights under California law.
 

These rights may include:

• Right to know or access: Request information about the personal information we collect, use, disclose, or otherwise process, subject to applicable requirements and exceptions.

• Right to correct: Request correction of inaccurate personal information.

• Right to delete: Request deletion of personal information, subject to legal, regulatory, and other applicable exceptions.

• Right to opt out: Opt out of the sale or sharing of personal information where applicable, including sharing for certain forms of targeted advertising.

• Right to limit certain uses: Where applicable, request limits on the use or disclosure of sensitive personal information beyond permitted purposes.

• Right to non-discrimination: We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.
   

Insurance-related information may be subject to specific privacy requirements and exceptions. The California Insurance Information and Privacy Protection Act, along with other applicable laws, may provide additional rights concerning personal information collected in connection with insurance applications, claims, or other insurance transactions. Under California Civil Code Section 1798.83, eligible California residents may also request information about certain disclosures of personal information to third parties for their direct marketing purposes. We do not disclose personal information for third parties' own direct marketing purposes.
 

How to submit a privacy request
 

To submit a privacy request or ask a question about your information, contact us using the information in the Contact Us section below.

We may need to verify your identity or authority to act on another person's behalf before fulfilling certain requests. We will process requests in accordance with applicable law, including any applicable exceptions and response deadlines. If you use Global Privacy Control or another legally recognized opt-out preference signal, we will honor it where required by applicable law.
 

6. How We Protect Your Information
 

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. No method of transmitting or storing information is completely secure, and we cannot guarantee absolute security. Please avoid sending highly sensitive information, such as Social Security numbers or bank account numbers, through general website forms, chat, or unencrypted email. Contact us by phone, and we can help arrange an appropriate secure method for providing information when needed.
 

7. How Long We Keep Information
 

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing insurance services, maintaining business records, meeting legal and regulatory obligations, resolving disputes, and enforcing agreements. Retention periods vary depending on the type of information, the nature of the relationship, and applicable legal requirements.
 

8. Children's Privacy
 

The Site is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the Site.

If you believe a child has provided personal information through the Site inappropriately, please contact us so we can review the situation and take any action required by applicable law.
 

9. Links to Other Websites
 

The Site may link to third-party websites and services, including insurance carrier websites, Facebook, Yelp, LinkedIn, YouTube, and Google.

These websites are operated independently of Jaffe and may have their own privacy policies and practices. We are not responsible for the privacy practices of third-party websites. Please review their policies before providing information to them.
 

10. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time to reflect changes in our practices, website technologies, services, or applicable legal requirements. When we make changes, we will post the revised policy on this page and update the effective date. Any additional notice or consent will be provided where required by applicable law.
 

11. Contact Us
 

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:
 

Jaffe Insurance Agency
13160 Mindanao Way, Suite 204
Marina del Rey, CA 90292

Phone: (310) 827-5050
Email: Receptionist@Jaffeinsurance.com

Last updated: October 22, 2026